Is Planet 7 Casino out of this world, or somewhere players in the United States would be better off skipping? Read our review for all you need to know and to find out if this is one of the best 10 casino sites to play at.
The slots and other games available at this betting site were created by Realtime Gaming (RTG), a popular choice for online casinos that primarily serve US players. There's very much an emphasis on slots, as is normally the case at such sites, with some of the latest RTG slots including amphibious adventures with Frog Fortunes and an updated version of an enduring classic (in both slots and mythological terms) with Achilles Deluxe. Players can also take their pick of popular favorites such as Cash Bandits, and T-Rex II.
Table games cover the bases of blackjack, poker, baccarat, roulette, and craps, although it must be said that at the time of review the number of table games available was very much on the small side. Video poker fans have just over a dozen options, and keno can be found in the specialty games category.
Overall, the games available are rather limited.
When it comes to shifting funds into and out of a betting site it's vital to have multiple valid options to suit player preferences (and because certain methods aren't permitted in particular countries). Information regarding the details are strangely minimal, with the FAQs indicating players should contact customer support for extra info (which seems a shade finickity for something so essential to the betting experience and which is so much more clearly detailed at other sites).
Players in the USA can deposit with Visa, and limits of $50 at the low end and $1,000 at the top apply to this method. Weirdly, credit card deposits made via live chat or telephone have limits of $50 and $5,000 per day. Mastercard, Neteller, and Bitcoin are also supported for deposits.
Withdrawal methods include bank wires, bank checks, and cash transfers. The time frame involved is very tardy, with approval taking 5-7 business days, and the processing itself taking up to another 7 business days. In addition, withdrawals by check or money transfer may incur a processing fee.
It must be noted that there have been a significant number of customer complaints about slow payouts. However, most of these have seen payouts happen, just at a slower than expected rate. In addition, there's a weekly maximum withdrawal of $2,500, so if you enjoy a big win it may take a while to get it into your bank account. The lack of clarity and sluggish processing is a definite review weak spot.
US players weighing up whether to join Planet 7 Casino or not should bear in mind the bonuses on offer, and compare them to rival sites. Newcomers can increase their playing funds considerably courtesy of a 200% welcome match deposit deal, although it was unclear what the deposit ceiling is, and likewise the wagering requirement and withdrawal cap.
Fans of Norse mythology can take advantage of 40 free spins thrown in for the game Asgard when they make use of a 275% match deposit promo (a minimum of $30 deposit is required, further details were absent once again). There are other promotions, primarily revolving around match deposit deals, and VIP promos such as cashback and more lucrative match bonuses.
While there are multiple United States promos for new and old players, the lack of details does make it difficult to give them a ringing endorsement.
It's standard practice for sites to present their licensing information at the foot of every page, but it's missing from this casino. Searching elsewhere online indicates that Costa Rica may be the country that licenses this site, but the absence of clear information does not engender confidence.
Customer support can be accessed by US players with questions or difficulties 24 hours a day, and is available by e-mail or live chat.
Planet 7 Casino has a number of drawbacks, but the combination of a weekly withdrawal limit and prolonged withdrawal times is perhaps the worst of them. There's also a strange lack of clarity in many areas, in stark contrast to otherwise comparable online betting sites which you can take a look at here.